Shipping Information
Even as COVID-19 continues to affect our communities, our team at BrockandMark has been doing its best to send your items as soon as your orders are received. However, unfortunately due to new COVID-19 shipping restrictions, your orders will be affected. Please see below for important information.
Shipment Delays:
With some cargo and shipping lane closures, your products may take longer to receive. Please note, due to overwhelming demand, mail carriers Canada Post, USPS, FedEx and UPS may also be experiencing delivery delays along with our local carrier, Hong Kong Post.
Thank you for your patience and also your support of BrockandMark. We will continue to work with local community partners to raise awareness of mental health issues in Hong Kong and abroad. Please come back to this page for updates regarding our shipping policies.
Warmest Regards,
BrockandMark Team
Shipment Delays:
With some cargo and shipping lane closures, your products may take longer to receive. Please note, due to overwhelming demand, mail carriers Canada Post, USPS, FedEx and UPS may also be experiencing delivery delays along with our local carrier, Hong Kong Post.
As of January 1, 2022 all orders will experience shipping delays due to closures of cargo flights leaving Hong Kong. Your order will be shipped most likely by sea, but the time to receive your items may take up to 3 months depending on the speed of your local postal service.
Thank you for your patience and also your support of BrockandMark. We will continue to work with local community partners to raise awareness of mental health issues in Hong Kong and abroad. Please come back to this page for updates regarding our shipping policies.
Warmest Regards,
BrockandMark Team